Life at NFS is rewarding, dynamic, and challenging. Oh, and we have fun along the way as well! A collaborative, respectful, and engaging environment are just some of the reasons why we have dedicated team members with an average tenure of 14 years. The work we do makes a difference in the lives of the people we serve. We help flood survivors rise above their worst days to restore their lives.
We are a company of innovative thinkers, a place where out-of-the-box ideas are welcomed and nourished. We push ourselves to think differently and welcome those that do.
NFS is filled with people who rise above and make a difference every day. We come together and support each other when things get tough. We have built a can-do culture throughout the organization. No matter the challenge, we find a way to get it done together.
There’s ample opportunity for cross pollinating in the ranks of NFS from department to department. We also use lateral moves and stretch assignments to challenge and continue the professional development of our team members. Our best people try on different roles until they find the perfect one they make a career.
Every single job at NFS matters! We work for a company that cares and recognizes our contributions. We ar.e valued and we are celebrated. We come for a challenging and rewarding work environment. We stay because we know we will never experience a team like this again.
Community involvement is a pillar within our values.
Beyond the difference we make in the lives of people we help protect respond and restore from flood devastation, we also make a difference in the communities we live in by volunteering locally! NFS gives you two days each year to take the time to give back!
A healthy work-life balance increases productivity, reduces absenteeism, and improves physical and mental health. In other words, it is good for business! It’s not always easy to schedule time for you, but it is essential. We offer programs that support a healthy work-life balance as part of our benefits package and work with you to ensure you are well cared for.
Team Member Stories
Mercy
Team: Information Technology
Mercy has been with the company since 2004 serving in various roles from senior consultant to Test Manager. Currently focusses on release management and Test automation.
From Mercy: “NFS has so much to offer to the flood industry with years of flood experience and top-notch IT professionals. I love how the company has evolved over the years to meet the need of the hour.”
Aaron
Team: Business Quality Assurance
Aaron has been with NFS since 2010 and has been provided with many opportunities to grow with the company and advance his career.
From Aaron: “NFS has given me the opportunity to advance my career and has provided me with exposure to different areas of the business. Ensuring that we provide a smooth customer experience during times of need is probably the most fulfilling part of my job. “
Krista
Team: Human Resource Manager
Krista has been at NFS since 2007. What she likes most about NFS is the family-like atmosphere and watching how well everyone works together as a team to solve complex problems.
From Krista: “I love coming to work every day to support our people and collaborate with our teams! I can honestly say I love my job.”
Sally
Team: Advantage Agency
Sally Shell is one of the newest members of the NFS family. She was hired in 2023 into our Advantage Agency and hit the ground running!
From Sally: “I love that everyone here shows their dedication to the company daily. My co-workers and customers give me meaning and purpose. Leadership and values are what make NFS a great company to work for.”
Val
Team: Information Technology
Val has been with NFS since 1998! She joined the technology team in March of 2009 as a project manager. Val’s current role is a dual role between managing the application support technology team handling defect analysis and individual policy fixes and doing project management for conversion related projects. Val’s hobbies consist of all things houseplants (her house is a literal greenhouse), scrapbooking/card making, and going to garage sales.
From Val: “What I love most about working at NFS is hands down the people. I love the overall team members I get to work with on a daily basis- they are like family. I feel strongly that the company is headed in the right direction and can’t wait to see what the future brings.”
Tom
Team: Claims Manager
Tom has been with NFS since 2019. He is part of the NFS claim’s leadership team. Tom enjoys using his years of experience to help develop the claims professionals’ skills, along with assisting our customers as they restore their lives after a flood event has occurred. He loves the collaborative, problem-solving environment, and the feeling “we are all in this together”.
From Tom: “I really enjoy working with our claims team ‘family’. I love that we all work together to improve our processes, technology, and customer experience.”
What do you enjoy most about working in the team you are in?
Experience that provides fresh perspective
Collaboration that is solution oriented
Fast paced environment with positive mindsets
Good conflict that drives discussion and goals
High level of accountability
Diversity
What drives pride for you in
working for NFS?
Providing a positive impact on people’s lives
Problem solving for customers that results in community engagement
Every day is different
We’re growing as team that embraces the change together
“I enjoy the teamwork at NFS because everyone is willing to offer support. Our goals are easier to achieve when everyone works together. It makes us all Superheros with Super Powers”
