Welcome to NFS
We are the leading provider of flood insurance solutions in the US. We power the best customer experiences in flood to provide property owners with the coverage and service they need to look after their homes, families and personal possessions.
Why National Flood Services®?
Floods are devastating and the risks are complex. Customer needs are different across states, cities or even individual streets. Coupled with a changing climate and extreme weather becoming the norm, the insurance process is complicated for agents and customers alike. Technology to date has failed to make it simple. That’s where we come in.
An unwavering commitment to customer service
97% overall customer satisfaction
98% FEMA accuracy rating
76: Industry leading Net Promoter Scores
Unparalleled and specialized expertise
270 available experts
15 years average leadership tenure
3.5m policies serviced every year
Proven aptitude for growing coverage
1m+ policyholders
30+ leading insurance clients
35 years of experience
Simplicity In Flood Insurance
A Single Platform
A Modern Approach
Data Driven Efficiency
Now there’s one more reason to work with us.
NFS provides an end-to-end tech platform that lets you handle everything from quoting and application to issuing, payment, servicing and endorsements, to claims and renewals. Delivering simplicity in writing and servicing flood insurance.
NFS built our flood platform with data from decades’ worth of policies and insights from decades’ worth of experience. NFS provides you with everything you need to help your customers mitigate the growing threat that floods present – at your fingertips.
What We’re Up Against
Flooding is the most common and costly natural disaster we face in the United States. Every year, flooding causes more damage than fires – an average of $2.4 billion annually. Yet we’re not prepared:
Flood damage is not covered under standard homeowners insurance policies
Only about 15 percent of homeowners have it
Experts believe flood events will only increase in frequency and severity.
At NFS, we are driven to grow coverage and protect the nation from financial distress
caused by flooding today and tomorrow. Everything we do is in service
of progress to that cause – new ideas, new process, and new solutions.