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Customer Service

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We innovate at every step to grow your business

  • 1  The #1 flood solution in the US  Serving and protecting policyholders for almost 40 years. See why we’re #1 >>

  • 2  The most powerful flood technology Making flood insurance simple.

  • 3  Agent services  Unrivaled service levels with 93% agent satisfaction.

  • 4  Agent education  Simple and complete training on the National Flood Insurance Program.  Start learning now >>

  • 5 Data-driven Almost 40 years  of flood data and experience powers our technology and services.

  • 6 Know your risk A guide to help people to understand and navigate flood risk and provide the needed resources and information to homeowners, renters, and business owners.  Learn more about your risk  >>

  • 7 Superior claims management Proven and exceptional claims experience with industry leading results.

  • 8 Growth innovation Using technology, data and marketing to grow your business.

  • 9 Proven experience Served our customers through some of the largest flooding events in history including hurricanes Katrina, Sandy, Harvey and Ian.  Check out our claims resources >>

  • 10 Serving the largest insurance carriers Proudly working with industry leading insurance carriers, including Farmers, Foremost, AAA, American Family, and American National. Check out our partners >>

No one knows flood like Taurus Flood