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Customer Service

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We innovate at every step to grow your business

  • 1  The #1 flood solution in the US  Serving and protecting 1.4m policyholders. See why we’re #1 >>

  • 2  Trident  The most powerful flood technology available today.

  • 3  Agent services  Unrivaled service levels with 98% agent satisfaction.

  • 4  Agent education  Simple and complete training on the National Flood Insurance Program.  Start learning now >>

  • 5 Data-driven 35 years of flood data powers our agent services.

  • 6 Understand risk Proprietary risk modeling for every home in the country.  Check risk now >>

  • 7 Superior claims management Proven and exceptional claims experience with industry leading NPS.

  • 8 Growth innovation Using technology, data and marketing to grow your business.

  • 9 Proven experience Served our customers through some of the largest flooding events in history including hurricanes Katrina, Sandy, and Harvey  Check out our claims resources >>

  • 10 Serving the largest insurance carriers Proudly working with the largest insurance carriers in the country, including Allstate, Farmers and Assurant. Check out our partners >>

No one knows flood like National Flood Services