FEMA Issues Remote Claims Adjusting Guidance

WASHINGTON – FEMA has adjusted their claims adjusting policy to allow virtual adjusting as part of Bulletin W-20004.  NFS played an instrumental role in advocating for this change and we are delighted to see FEMA proceed with the recommendations we put forward.

The new policy is a welcome solution as we enter flood season amidst the uncertainty that Covid-19 creates.  It is critical for NFS and our clients that we provide a customer-centric solution that keeps everyone safe during this unprecedented pandemic.  We fully believe that virtual adjusting helps achieve that goal; supporting all our efforts to limit the spread of the disease while also enabling a more effective disaster planning and recovery.